Privacy Policy
We value your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect your name, phone number, email address, shipping address, and payment details when you place an order.
2. How We Use Your Information
- To process and deliver your orders
- To contact you regarding your order
- To improve our services
- For marketing and promotional offers (only if you agree)
3. Data Protection
We use secure systems to protect your personal data. Your information is never sold to third parties.
4. Cookies
Our website may use cookies to improve user experience.
5. Third-Party Services
We may use trusted third-party services (like payment gateways and delivery partners).
6. Your Consent
By using our website, you agree to our privacy policy.
✔ Refund Policy
Refund Policy – smarttvstick
1. Eligibility for Refund
- Product must be unused and in original packaging
- Request must be made within 7 days of delivery
2. Non-Refundable Cases
- Used or damaged products
- Physical damage caused by customer
- Missing accessories
3. Refund Process
- Once approved, refund will be processed within 5–7 working days
- Refund will be sent to original payment method
4. Replacement Option
We may offer replacement instead of refund if product is defective.
✔ Shipping Policy
Shipping Policy – smarttvstick
1. Order Processing Time
Orders are processed within 1–2 business days
2. Delivery Time
- Metro cities: 3–5 days
- Other locations: 5–7 days
3. Shipping Charges
- Free shipping on selected products
- Otherwise charges will be shown at checkout
4. Tracking
You will receive tracking details via SMS or email after dispatch.
5. Delivery Issues
If you face any delay or issue, contact our support team.
✔ Terms & Conditions
Terms & Conditions – smarttvstick
1. General
By using our website, you agree to follow all terms and conditions.
2. Product Information
We try to provide accurate product details, but minor variations may occur.
3. Pricing
Prices are subject to change without notice.
4. Orders
We reserve the right to cancel any order due to stock issues or payment problems.
5. User Responsibility
You agree not to misuse the website or engage in fraudulent activities.
6. Intellectual Property
All content on this website (images, text, logo) belongs to us.
7. Limitation of Liability
We are not responsible for any indirect damages caused by product use.